FAQ
Q: What currency do you accept for payment?
A: The store only accepts payment in US Dollars
Q: Is there a preferred web browser to complete the transaction?
A: We recommend using Google Chrome
Q: I did not receive an email with my License Key?
A: Check your Spam folder in your email client
Q: I cannot find the email containing the License information?
A: Login to your account, the 'My Licenses' option contains the license key/s
The 'Downloads' option contains the link to download the software
Q: Can I move my license to another computer?
A: Yes. Login to your account and select the option, 'My Licenses'. Click the 'Move' button.
Q: Can I cancel my subscription so it does not renew?
A: Yes. Login to your account and select the option, 'Cards and Subscriptions'. Click the 'Cancel' button.